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engagement protocol


  1. We don’t compete for attention. The corporations, law firms, and high-profile clients who come to us already know they’re in deep or are about to be.

  2. We don’t take every case. If we can’t move the needle, we will tell you before you retain.

  3. Confidentiality isn’t negotiable. Every engagement is structured to protect sensitive information from exposure in litigation. Our systems are designed to ensure that communications remain confidential, privileged, and outside the reach of adversaries.

  4. Our client’s side is the right side. Our only job is to fix the problem, not moralize or judge. Our clients have included plaintiffs and defendants, victims and accused, the powerful and the powerless, criminals and saints.

  5. Once we’re in, we own the problem until it’s fixed. PERIOD

Serious problems demand serious solutions.

That Fix Starts Here

from the Merrell Strategy briefing room

ask Alex blog
Roundup of Celebrity Crises in 2024
Roundup of Celebrity Crises in 2024
Roundup of Political and Politician Crises in 2024
Roundup of Political and Politician Crises in 2024
Roundup of Corporate Crises in 2024
Roundup of Corporate Crises in 2024
Employer Responsibility When Employees Commit Assault or Murder in the Workplace
Employer Responsibility When Employees Commit Assault or Murder in the Workplace
Navigating Legal and Regulatory Challenges in a Corporate Crisis Situation: Key Insights
Navigating Legal and Regulatory Challenges in a Corporate Crisis Situation: Key Insights

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